Cookie Policy

We respect your privacy and are committed to providing you with the information and tools necessary to manage your cookies.

What are cookies?

Cookies are small data files. When you visit a website, the website sends a cookie to your computer. Your computer stores it in a file located inside your web browser.

Cookies do not transfer viruses or malware to your computer. Because the data in a cookie does not change when it travels back and forth, it has no effect on how your computer runs, but they act more like logs (i.e. they record user activity and remember stateful information) and they get updated every time you visit a website.

We may obtain information about you by accessing cookies sent by our website. Different types of cookies keep track of different types of activities. For example, session cookies are used only when a person is actively navigating a website. Once you leave the website, the session cookie disappears. For a more detailed list of cookies we use, please read the relevant section below.

Why are cookies useful?

We use functional cookies to analyze how visitors use our website, as well as track and improve our website’s performance and function. This use allows us to provide a high-quality customer experience by quickly identifying and fixing any issues that may arise. For example, we might use cookies to keep track of which website pages are most popular and which method of linking between website pages is most effective. The latter also helps us to track if you were referred to us by another website as well as to improve our future advertising campaigns.

Another use of cookies is to store your login sessions, meaning that when you log into your Trading.com account to deposit funds, a "session cookie" is set so that the website remembers that you have already logged in. If the website did not set this cookie, you will be asked for your login and password on each new page as you progress through the funding process.

Functional cookies are also used to allow us to remember your preferences and identify you as a user, ensure your information is secure and operate more reliably and efficiently. For example, cookies save you the trouble of typing in your username every time you access our trading platform, and recall your preferences, such as which language you wish to see when you log in.

Below is an overview of some of the functions our cookies provide us with:
  • Verifying your identity and detecting from which the country you are currently visiting
  • Checking browser type and device
  • Tracking from which site the user was referred
  • Allowing third parties to customize content accordingly

What types of cookies do we use?

Functional cookies: These types of cookies are essential in order to properly administer our website. If these cookies are disabled, our websites would not function properly, and you would not be able to access our platform or other important parts of our website.

Analytical cookies: These types of cookies allow us to recognize and count the number of visitors to our website and to see how visitors move around our website when they are using them. This helps us improve the way our services work, for example, by ensuring that users are easily finding what they are looking for on our website or mobile application.

Preferences cookies: These types of cookies are used to recognize you when you return to using our website. This enables us, subject to your choices and preferences, to personalize our content, greet you by name and remember your preferences.

Promotional cookies: These types of cookies enable you to experience more relevant online content and see advertisements which are aligned with your interests, as indicated by your activity on our website.

Domain
Name
Lifetime
Description
Type
trading.com
tradck_popupShown
6 months
Used to hide cookie agreement for .trading.com sites.
functional
trading.com
tradck_functional
6 months
These cookies are essential for the running of our website. Without these cookies our websites would not function properly. These are saved temporarily as login information and expire once the browser is closed.
functional
trading.com
tradck_preferences
6 months
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
preferences
trading.com
tradck_promotional
6 months
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and there by more valuable for publishers and third party advertisers.
promotional
trading.com
tradck_analytical
6 months
The information provided by analytical cookies allows us to analyse patterns of visitor behaviour and we use that information to enhance the overall experience or identify areas of the website which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain personal information such as your name and email address) and it is only used for statistical purposes. Behavioral cookies are similar to analytical and remember that you have visited a website and use that information to provide you with content which is tailored to your interests.
analytical
trading.com
PHPSESSID
session
Sessions for Members Area
functional
Domain
Name
Lifetime
Description
Type
.livechatinc.com
__livechat
2 years
Necessary for the functionality of the website's chat-box function.
functional
.trading.com
ak_bmsc
1 day
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
functional
.trading.com
bm_mi
1 day
Used in context with the website's BotManager. The BotManager detects, categorizes and compiles reports on potential bots trying to access the website.
functional
.trading.com
bm_sv
1 day
Used in context with the website's BotManager. The BotManager detects, categorizes and compiles reports on potential bots trying to access the website.
functional
.trading.com
CookieConsent
1 year
Stores the user's cookie consent state for the current domain.
functional
.trading.com
_dc_gtm_UA-#
1 day
Used by Google Tag Manager to control the loading of a Google Analytics script tag.
analytical

How can I manage my cookies settings?

You can configure your browser settings not to accept or delete these cookies, however, doing so may result in reduced functionality. Some third-party vendors that provide ads on Trading.com’s web pages may use cookies to collect details on customer website visits and other data (but not names, addresses, email addresses, or telephone numbers) in order to provide ads about goods and services of particular interest to individual clients. For more information on this practice or to opt out, clients can visit the relevant third- party sites. Opt-outs are also available for Google Analytics.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses analytical cookies placed on your computer, to help the website analyze a user's use of the website. The information generated by the cookie about your use of the website (including your IP address) may be transmitted to and stored by Google on their servers. Google may use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties, where required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held. By using this website, you give your consent to Google to process data about you in the manner and for the purposes set out above.

Additional Information

If you have specific questions or concerns about this Cookie Policy, please contact [email protected].

For more details, you can visit the official Ledger support page: https://support.ledger.com